Social media plays a crucial role in the consumer's process of discovering, researching and sharing information about brands and products.
A need rather than a want there is a rise in consumers utilizing social media to discover products and services.
Customer-friendly technology has opened up numerous opportunities for companies and brands to engage and connect with their desired customer base.
Enhancing the reputation and expanding the following of your brand through branding and awareness.
A key to success, it helps a business to sustain for a longer period.
Also read how to create a successful digital marketing strategy and the future of artificial intelligence in marketing.